Paragon Outdoor Florence Soft Top Pergola
Paragon Outdoor Florence Soft Top Pergola
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Estimated delivery: Jul 29 - Aug 02
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Add instant charm to your backyard with the Florence Pergola - and make all your outdoor occasions feel like a vacation getaway. Available in two sizes.
Take your outdoor experience to new heights with a unique convertible top that can be manually opened and closed with ease. Allow just the right amount of sunshine to come in, or stay out…the choice is yours! Pull back the convertible top to enjoy perfect clear night star gazing!
Our Embedded Wood Grain™ technology imbues the Florence pergola structure with the bold beauty of real exotic wood -- without the costly maintenance of real wood. Choose from three distinct frame finish choices: Canadian Cedarwood, darker Chilean Ipe wood, or an elegant white powder-coated finish for a breezy, Mediterranean feel.
Match up your frame with the top canopy color of your liking: Sand, Cocoa, and Off-White.
The Florence Pergola is built to last for many years of enjoyment. The reinforced aluminum, the rust-resistant frame will guarantee stability and durability for every season.
Whether you decide to position it on a patio, grass, or by a pool, hardware is included to secure this pergola safely into any ground. Rest assured, this pergola is specifically designed for easy assembly. At least two people are recommended for installation. Simply follow the easy-to-read instruction manual and within a few hours enjoy the upgraded comfort of your backyard.
- 121 Sq. Ft of Outdoor Living Space
- Durable
- Corrosion Free
- Anchoring System Included
PRODUCT DETAILS
Specifications
- Frame Material: Aluminum
- Roof Material: Textilene® Fabric
- Roof Style: Soft Top
- Roof Shape: Flat
- Square Feet: 132 ft
- Overall Dimensions: 11′ 6′′ W x 11′ 6′′ D x 7′ 9′′ H
Warranty
- Structure Warranty: 3 Years
- Roof Warranty: 2 Years
The warranty covers damage due to manufacturing defects only for a period of 3 years on the structure and 2 years on the roof/canopy from the date of purchase. Warranty does not cover weather inflicted damage and/or damages causes caused by not following assembly instructions and adhering to warnings in the manual. Warranty does not cover user error, negligence, or misuse.
Assembly Features
- Ready to assemble kit
- All hardware and components included
- Level of Assembly: Moderate
- Recommended number of assemblers: 2 assemblers
- Estimated assembly time: 2.5 hours
Download
Preparing For Installation
Prior to installation, there are a few things you can do to help make the assembly process easier.
1. Review the manual
Read through the step-by-step illustrated instruction manual prior to installation. When the product arrives, you can find the Instructions in the box or you can download a copy above.
2. Complete your Inventory
To minimize installation time, complete your inventory prior to assembly. Use the stamped codes and parts ID pages in your instruction manual to organize and sort the parts. A half-hour now can save a lot of time throughout the installation! If you are planning on using an installer to build your product, doing an inventory before they arrive will help eliminate any delays! If you find that you need anything be sure to contact our Customer Experience Team or complete a parts replacement form.
30 Days FREE Return
30 Days FREE Return
30-Day Return & Exchange Policy
We want you to feel comfortable and confident when shopping at Neolevii, that’s why we offer a 30-day return & exchange policy. If for any reason you're not satisfied with your purchase, you may return or exchange the unused item in its original condition as long as you contact us within 30 days from the delivery date.
Return & Exchange Conditions
1. Items returned without authorization will not be accepted.
2. The time frame for return & exchange must not exceed 30 days from when the original order was received.
3. All items must be returned in their original condition, without scratches or signs of wear, and must not be resized or altered in any way.
4. When returning or exchanging items, customers must use a shipping method that has tracking on it. Returns or exchanges with no tracking will not be processed.
5. For return, any promotional gifts received must be included with the returned items. Otherwise, the retail price of the promotional gift will be deducted from the refund.
Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.
Shipping Time
Shipping Time
SHIPPING & DELIVERY
Do you ship worldwide & how much does shipping cost?
Yes - we ship worldwide. We are proud to offer international shipping services that currently operates in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
SHIPPING PROCESS
We start working on your order immediately, so we are unable to make any changes to an order after it has been placed (including address changes). We will only ship to the address provided at check-out.
You will only be charged for the items that are shipped, along with applicable shipping and tax rates.
When your items are shipped out, you should receive notification from us via email providing you with a tracking number.
If you haven’t received one or if the tracking number doesn’t work, its okay. Contact us and we’ll fix it!
We only ship during business days and do not ship on Saturdays, Sundays or holidays.
We take an average of 1-2 business days to complete your order and some custom items may take 7-14 days longer, especially on major holidays ( up to 15 days) or if your order includes popular items with availability issues. Orders are shipped immediately upon confirmation of availability.
For orders with multiple items, products may be shipped separately and received on different dates due to the difference in manufacturing partners’ locations.
DELIVERIES
Once your order is shipped, depending on your country or region, estimated delivery time is between 7 to 14 business days. Specific delivery dates are not provided nor guaranteed.
We offer the following delivery estimates, by country, for your reference:
United States: 5 - 14 + Working days
Canada: 7 - 14 + Working days
United Kingdom: 5 - 14+ Working days
Australia: 7 - 14 + Working days
Europe: 5 - 15 + Working days (varies widely by importing country)
Worldwide: 10 - 15 + Working days
If you need more detailed information, please send us an email at modenglanzshop@gmail.com and we’ll help you out!
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